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Distance Selling Policy


This page, together with our website terms of use and our privacy and cookie policy, tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on our website, (“our site”), to you. 

These Terms will apply to any contract between Mosevic Limited and you for the sale of Products to you (“Contract”). Please read these Terms carefully and make sure that you understand them before ordering any Products from our site.  Please note that before placing an order you will be asked to agree to these Terms. Should you refuse to accept our Terms, you will not be permitted to place an order on our site.

You should print a copy of these Terms or save them to your computer for future reference.

We may amend these Terms from time to time, as set out in clause 8. Every time you order Products, please check these Terms to ensure you understand the terms which will apply at that time. 

These Terms, and any Contract between us, are only in the English language.


Our site is operated by Mosevic Collection Limited (“We”). We are a limited company, registered in England and Wales under company number 10987695. Our registered office is Unit 4, Viaduct Works, Ponsanooth, Truro, Cornwall, TR37JW

Contacting us:

If you would like to contact us, for whatever reason, please email us at Alternatively, you can write to us at Unit 4, Viaduct works, Ponsanooth, Truro, Cornwall, TR37JW, UK. If you are writing to us, either by post or by e-mail, please ensure you include details of your order to help us identify it. Where notification has been sent by post or by email, cancellation will be effective from the date notification was sent. 


The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images. 


Your use of our site is governed by our Website Terms and Conditions of Use.


We will use your personal information in accordance with our Privacy Policy.


This clause 5 only applies if you are a consumer.

Certain Products on our site may only be available for purchase if you satisfy the legal age requirement. These Products will be clearly marked as being age restricted. If you do not satisfy the legal age requirement you must not attempt to purchase these Products.


This clause 6 only applies if you are a business.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.

These Terms and any document expressly referred to in them constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter. 

You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.

You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.


Our site will guide you through the ordering process and allow you to check and amend your order before submitting it to us. Please ensure that your order is correct before completing the ordering process.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order (“Order Acknowledgement”).  However, please note that this does not mean that your order has been accepted.  Our acceptance of your order will take place as described in clause 7.3

We will confirm our acceptance of your order by sending you an e-mail confirming that your order has been processed and is ready to be dispatched (“Order Confirmation”).  The Contract between us will only be formed when we send you the Order Confirmation. 

If we are unable to supply you with a Product, for whatever reason, we will notify you by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible. Alternatively, if you do not want to cancel your order, we will, at your request, provide you with an alternative Product or Products of equal value to the Product(s) you have ordered.


We may amend these Terms from time to time.

When you place an order with us, the Terms in force at the time of your order will apply to the Contract between you and us.

We may revise these Terms as they apply to your order from time to time to reflect changes in relevant laws and regulatory requirements.

In the event that we amend these Terms, we will contact you to give you reasonable notice of the changes we are making to the Terms, the Products which have been affected, and how these changes apply to your order. If you are not agreeable to the changes, you can cancel your order. For details on how to cancel an order, please see clause 9. You may cancel the order for all of the affected Products, or just those which you are yet to receive. If you choose to cancel your order, you must return the any Products which you have received which are affected by your cancellation of the Contract and we will arrange a full refund of the price you paid, including any delivery costs.


This clause 9 only applies if you are a consumer.

As a consumer, you have a legal right to cancel a Contract under the Regulations during the period set out below in clause 9.3. Advice about your legal right to cancel the Contract is available from your local Citizens' Advice Bureau or Trading Standards office.

However, please note that this cancellation right does not apply in the case of bespoke or custom made goods. 

Your legal right to cancel a Contract starts from the date we accept your order (by sending you an Order Confirmation). The deadline for cancelling the Contract is dependant on what you have ordered and how it is delivered, as set out in the table below:


Your Contract 

End of the cancellation period

 Your Contract is for a single Product; Or multiple products delivered in one instalment

 The end date is the end of 14 days after the day on which you receive the Product.

 Your Contract is for either One Product which is delivered in instalments on separate days; Or multiple Products which are delivered on separate days.

 The end date is 14 days after the day on which you receive the last instalment of the Product or the last of the separate Products ordered.

 Your Contract is for the regular delivery of a Product over a set period.

The end date is 14 days after the day on which you receive the first delivery of the Products.


To cancel a Contract, please complete the cancellation form on our website [INSERT LINK TO CANCELLATION FORM]. Alternatively you can call us on +44(0)1872 859738 or email us at Alternatively, you can write to us at Unit 4, Viaduct works, Ponsanooth, Truro, Cornwall, TR37JW, UK. If you are writing to us, either by post or by e-mail, please ensure you include details of your order to help us identify it. Where notification has been sent by post or by email, cancellation will be effective from the date notification was sent. 

If you cancel your Contract we will, in accordance with these Terms:

Refund you the price you paid for the Products. However, please note that we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. 

Refund any delivery costs you have paid. However, please note that we are permitted by law to limit the refund of delivery costs to the value of the least expensive delivery method we offer provided this is a common and generally acceptable method. 

Any refunds due to you will be made within the deadlines as set out below:

If you have received the product, we will refund you no later than 14 days from the date we receive the product back from you or, if earlier, the date on which you provide us with sufficient evidence that you have sent the Product back to us;

if you have not received the Product, no later than 14 days from the date you cancel the Contract;

For information about how to return a product to us, please see clause 9.9.

If you have returned the Products to us because they are faulty or mis-described, we will refund the price of the Products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

Refunds will be issued to the credit or debit card used by you to pay when you placed your order. If you used vouchers or gift certificates to pay for the Product, we reserve the right to refund you in vouchers or gift certificates.

If a Product has been delivered to you before you decide to cancel your Contract: 

you must return it to us without undue delay and in any event not later than 14 days from the date you cancelled the contract. Goods must be returned to [ADDRESS];

unless the Product is faulty or not as described (in this case, see clause 9.7), you will be responsible for the cost of returning the Products to us. If the Product is one which cannot be returned by post, we estimate that if you use the carrier which delivered the Product to you, these costs should not exceed the sums we charged you for delivery;

Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 9 or anything else in these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. 


We will contact you with an estimated delivery date, which will be within 30 days of the date of the Order Confirmation Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 16 for our responsibilities when this happens. 

If we are delivering the Products and no one is available at your address to take delivery, we will notify you that the Products have been returned to our premises, or that of our courier. You will be advised of when we intend to deliver the Products; however, if our proposed delivery date is not suitable, you can contact us, or our courier, to rearrange delivery.

Delivery of an order shall be completed when we deliver the Products to the address you gave us, or if you or a carrier organised by you collect them from us, the Products will be your responsibility from that time. 

You own the Products once we have received payment in full, including all applicable delivery charges. 

This clause 10.5 only applies if you are a consumer.

If we fail to meet the 30 day delivery deadline you may cancel your order straight away if any of the following apply:

we have refused to deliver the Products;

delivery within the deadline was essential (taking into account all the relevant circumstances); or

you told us before we accepted your order that delivery within the delivery deadline was essential.

If you do not wish to cancel your order straight away, or do not have the right to do so under clause 10.5, you can give us a new deadline for delivery, which must be reasonable. If we do not meet the new deadline for delivery, you can cancel your order immediately.

If you choose to cancel your order for late delivery under clause 10.5 or clause 10.6, you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us, at our cost. After you cancel your order we will refund any sums you have paid to us for the cancelled Products and their delivery. 


Our Products are available for delivery internationally.


The prices of the Products will be as quoted on our site at the time you submit your order. We use our best efforts to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However please see clause 12.5 for information on our policies if we discover an error in the price of Product(s) you ordered.

The prices for our Products may change from time to time; however, such changes will not affect any order you have already placed.

The price of a Product includes VAT (where applicable) at the current rate chargeable in the UK. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.

Our site contains a large number of Products. It is always possible that, despite our best efforts, some of the Products on our site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that: 

where the Product's correct price is less than the price stated on our site, we will charge the lower amount when dispatching the Products to you. However, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we are under no obligation to provide the Products to you at the incorrect (lower) price; and

if the Product's correct price is higher than the price stated on our site, we will notify you immediately, at which time we will give you the option to continue to purchase the Product at the correct price or cancelling your order. 


You can only pay for Products using a debit card or credit card. We accept Visa, MasterCard and American Express.

Payment for the Products and all applicable delivery charges is in advance. We will not charge your debit card or credit card until we dispatch your order.


This clause 14 only applies if you are a business customer.

We only supply the Products for internal use by your business, and you agree not to use the Product for any resale purposes.

Nothing in these Terms limits or excludes our liability for:

death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation;

breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

defective products under the Consumer Protection Act 1987.

Subject to clause 14.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

any loss of profits, sales, business, or revenue;

loss or corruption of data, information or software;

loss of business opportunity;

loss of anticipated savings;

loss of goodwill; or

any indirect or consequential loss.

Subject to clause 14.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.

Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.


This clause 15 only applies if you are a consumer.

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation;

any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); 

any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

 defective products under the Consumer Protection Act 1987.



We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. Event Outside Our Control is defined below in clause 16.2.  

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

we will contact you as soon as reasonably possible to notify you; and

our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over. 

You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.


When we refer, in these Terms, to "in writing", this will include e-mail.

If you are a consumer you may contact us as described in clause 1.2

If you are a business

Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.

A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at midday on the second Business Day after posting or if sent by e-mail, one Business Day after transmission.

In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail,that such e-mail was sent to the specified e-mail address of the addressee. 

The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.


We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on this webpage if this happens. 

You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. 

This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. 

If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with a Contract shall be governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction. 

If you are a business, a Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. We both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).


Ref: LH/MOSE-36-1/Mosevic Limited/Distance Selling Policy

Do you ship internationally?

Yes, we ship worldwide using Royal Mail.  

Where possible, we will ship your order using a Tracked Service and send you a tracking number once your order has been dispatched. 

If a Tracked Service is not possible, we will use a Signed-For Service. We will let you know if this is the case when we send your order.  

Please check the Royal Mail’s website for more information about whether we can send your order via Tracked Service:  

If you have any questions about shipping, please email  

How long is the waitlist?

Each pair is handmade to order, and there is currently an 8-10 week waiting list until the glasses are ready to be shipped. We are working on reducing the waitlist time.

Can I have prescription lenses fitted?

We offer a Frame Only option for customers who would like to have their prescription lenses fitted.  

In this instance, we will fit the frames with ‘dummy lenses’. When you receive your order, you can take your glasses to your optician who will replace the dummy lenses with your own prescription lenses.  

For all Frame Only orders we provide a set of instructions with the order which you can give your optician when they replace the lenses for you. 

What lenses do you use?

We use Zeiss Polarised lenses for all orders requesting tinted lenses.

What sizes are the glasses frames?

The sizes of each frame are listed on the product pages, under ‘Dimensions’ in the product description. 

At the moment, all glasses frames only have one size option, except for our Cassini frames, which come in either a Small or a Large.

Do they come with a case? 

All orders arrive in a branded box and micro fibre bag which can also be used to clean the lenses. 

How will I know if they fit me? 

As we are an online only business at the moment, we don’t have an option for you to try them on in person.  


However, we have a virtual mirror on our website, which pops up when you visit the product pages. The virtual mirror uses your camera to provide a visualisation of how the glasses will look on your face. If you know your pupil distance, you can input this information into the virtual mirror for an even better visualisation. 

Are you stocked in any shops?

We are not currently stocked in any shops as our sunglasses are made by hand in small batches. This means that we don’t have the capacity to make surplus sunglasses for shops to stock. However, we would love to see Mosevic in shops and are working on increasing our capacity in order to achieve this.

Is your workshop open to visitors?

Unfortunately, our workshop is not open to visitors. We use the whole space for the production of our sunglasses, which doesn’t make it suitable for passersby to pop in.  

Also our resident paw patroller, Penvelope (Jack’s dog), takes her guard dog duties very seriously (she’s lovely, but does enjoy a good woof if she’s not sure who you are).

I have a large head, will these fit me?

Our sunglasses frames width measure between 130mm – 140mm (for more detailed dimensions of each frame, please visit the product pages and scroll to the description).  


The hardened denim is malleable when heated, so you can adjust the frames to make them bigger simply by heating them with a hairdryer. 


If you would like to do this, heat the frame with a hairdryer and then put them on your face (only do this when the frames aren’t too hot). By heating the frames, it relaxes the bend in the arms as well as the bridge. This will create a wider frame.

Are you making sunglasses using any other materials? 

We use hardened denim in a variety of colours (blue, black and undyed (white) denim), but Jack is also exploring kimono fabric as an additional material. 

How long does it take to make them?

It takes two weeks to handmake a small batch of our sunglasses.  

For the complete process, visit The Process page. 

How are the sunglasses handmade? 

Jack has spent over ten years developing a unique process for handmaking denim sunglasses. For information on how we make them by hand in our workshop, visit The Process (link) page

Can I send you my old jeans? 

Though we love this idea, we are a small business and we make each pair of sunglasses by hand, which means we don’t have the capacity to take people’s jeans from them to make custom orders or gifts.

Are the sunglasses waterproof? 

The frames are varnished to give a water resistant finish. They are also resistant to oils from your skin and lotions like sun cream.  

You can wipe any products, such as make up, off the surface.

What are the materials like?

Once the denim is infused with resin, the material behaves like unfinished wood. It still looks and feels like denim, and you can see the beautifully intricate pattern that results from cutting through the cotton fibres.  

Brass is used for the final details. This material is perfect not only in contrast to the denim but in finish. We currently don’t offer any other metal finish. 

Returns + Warranty

Returns + Exchanges

As Mosevic is an online only company, we are happy to help with any queries regarding style. Please contact with any questions.

You can find dimensions of each style on the product pages and although it is not the same as trying them on in real life, there is a virtual mirror on the website on the product pages, where you can get a sense of style and size before you purchase. 

If you do find that they aren’t quite right for you once they arrive, we are happy to offer a 14 day returns policy or you can exchange them to another style of your choice. 

All returns / exchanges are to be made within 14 days.

Items need to be unworn, undamaged and to be returned in their original packaging.

Returns need to be accompanied with the customers name, order number and email address.

For international returns, please ensure that “returns” is selected on any customs forms. Any customs charges sent to Mosevic will not be paid and the item will be automatically returned to you.

Please note that we do not offer free returns or exchanges, as the customer, you will be liable for this charge.

Refunds will only be issued to the original card payment once the item has been returned to the address below.

If you need to arrange a return or exchange, please contact

Please send any returns to the following address:

RETURNS - Mosevic Collection LTD

Unit 4, Viaduct Works






2 Year Manufacturing Warranty

Each frame is made by hand to a high standard and comes with a 2 year warranty against manufacturing defects through reasonable use. This does not cover accidental damage.

Scratches to lenses are not covered under the warranty, however for a fee of £40 they can be replaced. The frames need to be returned to the workshop at your own cost. The price covers the cost of the lenses plus the return shipping.

If you need to make a claim and it is in line with the conditions of the warranty, you will be offered a replacement which will be sent to you free of charge.

For anything else...

Please contact

Privacy Policy

We are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting (“our site”) you are accepting and consenting to the practices described in this policy. 

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Mosevic Limited of Unit 4, Viaduct works, Ponsanooth, Truro, Cornwall, TR37JW

Information we may collect from you

We may collect and process the following data about you:

Information you give us. 

You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, place an order on our site, make use of the social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information. 

Information we collect about you. 

Each time you visit our site we may automatically collect the following information:

technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; 

information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. 

Information we receive from other sources. 

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Uses made of the information

We use information held about you in the following ways:

Information you give to us. 

We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;

to notify you about changes to our service;

to ensure that content from our site is presented in the most effective manner for you and for your computer. 

Information we collect about you. 

We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve our site to ensure that content is presented in the most effective manner for you and for your computer; 

to allow you to participate in interactive features of our service, when you choose to do so;

as part of our efforts to keep our site safe and secure;

to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. 

We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.  We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in TR1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience. 

Analytics and search engine providers that assist us in the improvement and optimisation of our site. 

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Mosevic Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use  or terms and conditions of supply of services and other agreements; or to protect the rights, property, or safety of Mosevic Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for, or on behalf of, us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by emailing us at

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of up to £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to


Ref: LH/MOSE-36-1/Mosevic Limited/Privacy & Cookie Policy


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