HANDMADE TO ORDER IN CORNWALL, ENGLAND· CURRENT DISPATCH TIME: 8–10 WEEKS

WARRANTY


At Mosevic, we take pride in the quality and craftsmanship of our products. If something goes wrong, we're here to help. 

Warranty 

All of our products are covered by a 2 year warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal use. 

What’s Covered: 

  • Faulty components 

  • Manufacturing defects 

  • Premature failure not caused by misuse or accident 

What’s Not Covered: 

  • General wear and tear 

  • Accidental damage or misuse 

  • Modifications or repairs carried out by third parties 

🛠️ Suspect a Manufacturing Fault?

If you believe your item has a manufacturing fault, please contact us at support@mosevic.com with the following:

  • Your order number

  • Photos clearly showing the issue

  • A brief description of the problem

Our team will review the information and let you know the next steps.

If the damage is not covered under warranty, you may still be eligible for a paid repair. Please visit our Repairs Page for more details.

Temple Tilt

Learn how to adjust the tilt of each temple arm independently to help your frames sit level, or adjust both sides together to refine the overall pantoscopic tilt.

More instruction videos coming very soon.

We are working on instructional videos for how to operate the Opening Angle Adjustment, The Adjustable Nose Pads, How to get prescription lenses fitted and more.